Privacy policy
1. About us
Collecting Cloud KLG (Juraweg 1d, 3324 Hindelbank, Switzerland) operates the website https://www.collecting.cloud (hereinafter referred to as "we"). On this website you can find out about our organization, use our online services and get in touch with us. The protection of your personal data is very important to us. In this privacy policy, we provide you with transparent and comprehensible information about what data we collect via our website and how we handle it.
2. What do we inform about?
- What data is collected on https://www.collecting.cloud;
- Under what conditions we process your data and for what purpose;
- How long we store your data;
- When disclosure to third parties is permitted;
- How we process your data («individual data processing operations»);
- When and how you can object to data processing;
- What rights you have and how you can assert them.
3. Definition of terms
3.1 What is personal data?
Personal data is any information that relates to an identified or identifiable natural person. This includes, for example, name, address, date of birth, e-mail address or telephone number. Data about personal preferences such as leisure activities or memberships also count as personal data.
3.2 What are particularly sensitive personal data?
Data on religious, ideological, political or trade union views or activities; data on health and, where applicable, information on administrative or criminal prosecutions and sanctions as well as data on social assistance measures are considered particularly sensitive personal data. Where necessary and appropriate, we may request and process particularly sensitive personal data. In this case, their processing is subject to stricter confidentiality.
3.3 What is the processing of personal data?
Processing is any handling of personal data, regardless of the means and procedures used, in particular the collection, storage, retention, use, modification, disclosure, archiving, deletion or destruction of data.
3.4 What is the disclosure of personal data?
This is the transmission or disclosure of personal data, e.g. publication or disclosure to a third party.
4. How can you get in touch with us?
If you have any questions or concerns about the protection of your data by us, you can contact us at any time by e-mail at info@collecting.cloud. Responsible for the data processing that takes place via this website is:
Collecting Cloud KLG
Pascal Wohlgensinger / Mike Wahli
Juraweg 1d
3324 Hindelbank
Pascal Wohlgensinger / Mike Wahli
Juraweg 1d
3324 Hindelbank
Switzerland
5. Will our privacy policy always remain the same?
We can change this privacy policy at any time. The changes will be published on https://www.collecting.cloud, you will not be informed separately.
6. General principles
6.1 What data we collect from you and from whom we receive this data
First and foremost, we process personal data that you transmit to us or that we collect when operating our website. We may also receive personal data about you from third parties.
These can be the following categories:
- Personal data (name, address, date of birth, etc.);
- Contact data (cellphone number, e-mail address, etc.);
- Financial data (e.g. account details);
- Online identifiers (e.g. cookie identifiers, IP addresses);
- Location and traffic data;
- Sound and image recordings;
- Particularly sensitive data (e.g. biometric data or information about your health).
6.2 Under what conditions do we process your data?
We process your data in good faith and in accordance with the purposes set out in this privacy policy. In doing so, we ensure transparent and proportionate processing.
If, in exceptional cases, we are unable to comply with these principles, the data processing may still be lawful because there is a justification. In particular, the following grounds for justification may apply:
- Your consent;
- The performance of a contract or pre-contractual measures;
- Our legitimate interests, unless your interests prevail.
6.3 How can you withdraw your consent?
If you have given us your consent to process your personal data for specific purposes, we will process your data within the scope of this consent, unless we have another justification. You can withdraw your consent at any time by sending an e-mail to the address given in the legal notice. Data processing that has already taken place is not affected by this. If you have subscribed to our newsletter, you can click on the link provided in the newsletter to unsubscribe.
6.4 In which cases can we pass on your data to third parties?
a. Basic principle
We may need to use the services of third parties or affiliated companies and commission them to process your data (so-called processors). The categories of recipients are as follows:
We may need to use the services of third parties or affiliated companies and commission them to process your data (so-called processors). The categories of recipients are as follows:
- Accounting, fiduciary and auditing company;
- Consulting companies (legal advice, taxes, etc.);
- IT service provider (web hosting, support, cloud services, website design, etc.);
- Payment service provider;
- Provider of tracking, conversion and advertising services.
We ensure that these third parties and our affiliated companies comply with data protection requirements and treat your personal data confidentially.
We may also be obliged to disclose your personal data to authorities.
b. Passing on to partners and cooperation companies
We sometimes work together with different companies and partners who place their offers on our website. It is recognizable for you that this is a third-party offer (marked as "advertising"). If you make use of such an offer, we will transmit your personal data to the relevant partner or cooperation company (e.g. name, function, communication, etc.) whose offer you wish to take advantage of. These partners and cooperation companies are independently responsible for the personal data they receive. Once the data has been transmitted, the data protection provisions of the respective partner apply.
We sometimes work together with different companies and partners who place their offers on our website. It is recognizable for you that this is a third-party offer (marked as "advertising"). If you make use of such an offer, we will transmit your personal data to the relevant partner or cooperation company (e.g. name, function, communication, etc.) whose offer you wish to take advantage of. These partners and cooperation companies are independently responsible for the personal data they receive. Once the data has been transmitted, the data protection provisions of the respective partner apply.
c. Visit our social media channels
We have embedded links to our social media channels on our website. This is visible to you in each case (typically via corresponding icons). If you click on the icons, you will be redirected to our social media channels. In this case, the social media providers are informed that you have accessed their platform from our website. The social media providers can use the data collected in this way for their own purposes. We would like to point out that we have no knowledge of the content of the transmitted data or its use by the operators.
We have embedded links to our social media channels on our website. This is visible to you in each case (typically via corresponding icons). If you click on the icons, you will be redirected to our social media channels. In this case, the social media providers are informed that you have accessed their platform from our website. The social media providers can use the data collected in this way for their own purposes. We would like to point out that we have no knowledge of the content of the transmitted data or its use by the operators.
d. Transfer abroad
Under certain circumstances, your personal data may be transferred to companies abroad as part of order processing. These companies are obliged to protect data to the same extent as we are. The transfer may take place worldwide. If the level of data protection does not correspond to that in Switzerland, we will carry out a prior risk assessment and contractually ensure that the same level of protection is guaranteed as in Switzerland (e.g. by means of the new standard contractual clauses of the EU Commission or other legally prescribed measures). If our risk assessment is negative, we will take additional technical measures to protect your data. You can access the EU Commission's standard contractual clauses at the following link.
Under certain circumstances, your personal data may be transferred to companies abroad as part of order processing. These companies are obliged to protect data to the same extent as we are. The transfer may take place worldwide. If the level of data protection does not correspond to that in Switzerland, we will carry out a prior risk assessment and contractually ensure that the same level of protection is guaranteed as in Switzerland (e.g. by means of the new standard contractual clauses of the EU Commission or other legally prescribed measures). If our risk assessment is negative, we will take additional technical measures to protect your data. You can access the EU Commission's standard contractual clauses at the following link.
6.5 How long do we store your data?
We only store personal data for as long as is necessary to fulfill the individual purposes for which the data was collected. Data that we store when you visit our website is stored for twelve months. An exception applies to analysis and tracking data, which may be stored for longer. We store contract data for longer, as we are obliged to do so by law. In particular, we must store business communications, concluded contracts and accounting documents for up to 10 years. If we no longer need such data from you to perform the services, the data will be blocked and we will only use it for accounting and tax purposes.
6.6 How do we protect your data?
We will keep your data secure and take all reasonable steps to protect your data from loss, access, misuse or alteration.
Our contractual partners and employees who have access to your data are obliged to comply with data protection regulations. In some cases it will be necessary for us to pass on your inquiries to companies associated with us. Your data will also be treated confidentially in these cases.
Within our website, we use the SSL procedure (Secure Socket Layer) in conjunction with the highest encryption level supported by your browser.
6.7 What rights do you have?
a. Right to information
You can request information about the data we have stored about you at any time. Please send your request for information together with proof of identity to info@collecting.cloud . You also have the right to receive your data in a commonly used file format if we process your data automatically, and if
You can request information about the data we have stored about you at any time. Please send your request for information together with proof of identity to info@collecting.cloud . You also have the right to receive your data in a commonly used file format if we process your data automatically, and if
- You have given your consent to the processing of this data; or
- You have disclosed data in connection with the conclusion or processing of a contract.
We may restrict or refuse to provide information or data if this conflicts with our legal obligations, our own legitimate interests, public interests or the interests of a third party. The processing of your request is subject to the statutory processing period of 30 days. However, we may extend this period due to a high volume of requests, for legal or technical reasons or because we require more detailed information from you. You will be informed of the extension in good time, at least in text form.
b. Deletion and correction
You have the option of requesting the deletion or correction of your data at any time. We may reject the request if statutory provisions oblige us to store the data for a longer period or to store it unchanged or if your request conflicts with a legal requirement.
You have the option of requesting the deletion or correction of your data at any time. We may reject the request if statutory provisions oblige us to store the data for a longer period or to store it unchanged or if your request conflicts with a legal requirement.
Please note that exercising your rights may be in conflict with contractual agreements and may have corresponding effects on the performance of the contract (e.g. premature termination of the contract or cost consequences).
c. Legal process
If you are affected by the processing of personal data, you have the right to enforce your rights in court or to file a complaint with the competent supervisory authority. The competent supervisory authority in Switzerland is the Federal Data Protection and Information Commissioner: https://www.edoeb.admin.ch.
If you are affected by the processing of personal data, you have the right to enforce your rights in court or to file a complaint with the competent supervisory authority. The competent supervisory authority in Switzerland is the Federal Data Protection and Information Commissioner: https://www.edoeb.admin.ch.
7. Individual data processing operations
7.1 Provision of the website and creation of log files
What information do we receive and how do we use it?
When you visit https://www.collecting.cloud, certain data is automatically stored on our servers or on servers of services and products that we purchase and/or have installed for the purposes of system administration, for statistical or backup purposes or for tracking purposes. These are:
When you visit https://www.collecting.cloud, certain data is automatically stored on our servers or on servers of services and products that we purchase and/or have installed for the purposes of system administration, for statistical or backup purposes or for tracking purposes. These are:
- The name of your Internet service provider;
- Your IP address (under certain circumstances);
- The version of your browser software;
- The operating system of the computer used to access the URL;
- The date and time of access;
- The website from which you are visiting URL;
- The search terms you used to find URL.
Why are we allowed to process this data?
This data cannot be assigned to a specific person and is not merged with other data sources. The log files are stored in order to guarantee the functionality of the website and to ensure the security of our information technology systems. This is our legitimate interest.
This data cannot be assigned to a specific person and is not merged with other data sources. The log files are stored in order to guarantee the functionality of the website and to ensure the security of our information technology systems. This is our legitimate interest.
How can you prevent data collection?
The data is only stored for as long as is necessary to achieve the purpose for which it was collected. Accordingly, the data is deleted at the end of each session. The storage of log files is absolutely necessary for the operation of the website; you therefore have no option to object to this.
7.2 Tracking pixels
How do tracking pixels work?
We may use tracking pixels on our website. Tracking pixels are also known as web beacons. Tracking pixels - including those from third parties whose services we use - are small, usually invisible images that are automatically retrieved when you visit our website. Tracking pixels can be used to collect the same information as server log files. We use them for the same purposes as log files - you cannot prevent data collection.
We may use tracking pixels on our website. Tracking pixels are also known as web beacons. Tracking pixels - including those from third parties whose services we use - are small, usually invisible images that are automatically retrieved when you visit our website. Tracking pixels can be used to collect the same information as server log files. We use them for the same purposes as log files - you cannot prevent data collection.
7.3 Evaluations
In some cases, your personal data is processed automatically in order to evaluate certain personal aspects.
We use such evaluations in particular to provide you with targeted information and advice about certain services or products from us. To this end, we use evaluation tools that enable us to communicate in line with your needs and take appropriate advertising measures, including market and opinion research.
7.4 Contact
7.4.1 Contact form
What information do we receive and how do we use it?
You can contact us via an electronic contact form on our website. The data you enter in the input mask, such as your name, e-mail address, etc., will be transmitted to us and stored.
You can contact us via an electronic contact form on our website. The data you enter in the input mask, such as your name, e-mail address, etc., will be transmitted to us and stored.
The data you provide will be used to process your request.
Why are we allowed to process this data?
The justification is the implementation of pre-contractual measures and our legitimate interests in processing the request.
The justification is the implementation of pre-contractual measures and our legitimate interests in processing the request.
7.4.2 E-Mail
What information do we receive and how do we use it?
You have the option of contacting us by e-mail. If you contact us by e-mail, the following data will be processed:
You have the option of contacting us by e-mail. If you contact us by e-mail, the following data will be processed:
- E-mail address;
- Content, subject and date of your e-mail;
- Contact details provided by you (e.g. name, telephone number if applicable, address).
Why are we allowed to process this data?
Your details will be stored by us for the purpose of processing the request and in the event of follow-up questions. Pre-contractual measures or our legitimate interests in processing the request serve as justification.
Your details will be stored by us for the purpose of processing the request and in the event of follow-up questions. Pre-contractual measures or our legitimate interests in processing the request serve as justification.
Safety note
We would like to point out that e-mails can be read or changed without authorization and unnoticed during transmission. The spam filter can reject emails if they have been identified as spam by certain characteristics.
We would like to point out that e-mails can be read or changed without authorization and unnoticed during transmission. The spam filter can reject emails if they have been identified as spam by certain characteristics.
7.5 Success and reach measurement
How does success and reach measurement work?
Our notifications and messages may contain web links or tracking pixels that record whether an individual message has been opened and which web links have been clicked on. Such web links and tracking pixels can also record the use of notifications and messages on a personal basis.
Our notifications and messages may contain web links or tracking pixels that record whether an individual message has been opened and which web links have been clicked on. Such web links and tracking pixels can also record the use of notifications and messages on a personal basis.
Why are we allowed to process this data?
We require this statistical recording of usage for measuring success and reach in order to be able to offer notifications and messages based on the needs and reading habits of the recipients in an effective, user-friendly, permanent, secure and reliable manner.
We require this statistical recording of usage for measuring success and reach in order to be able to offer notifications and messages based on the needs and reading habits of the recipients in an effective, user-friendly, permanent, secure and reliable manner.
7.6 Blog
What information do we receive and how do we use it?
You have the opportunity to comment on our blog posts. To publish a comment, you must provide us with the following information:
You have the opportunity to comment on our blog posts. To publish a comment, you must provide us with the following information:
- Name
- E-mail address (will not be published)
Why are we allowed to process this data?
If you publish the comment, you agree that your name will be published. If you do not want this, we ask you to use an alias name.
If you publish the comment, you agree that your name will be published. If you do not want this, we ask you to use an alias name.
You also agree that we may use your e-mail address to verify your identity or contact you if your comment is responded to.
7.7 Web or ticket store
What information do we receive?
You can place orders for tickets for our events in our web or ticket store. When you place an order, we collect and store the data you enter in the input screen. This includes your name, e-mail address, delivery address, telephone number and any other details.
You can place orders for tickets for our events in our web or ticket store. When you place an order, we collect and store the data you enter in the input screen. This includes your name, e-mail address, delivery address, telephone number and any other details.
How do we use your data?
We mainly need your data to process and fulfill your order. We may also need the data in order to identify you as our customer, to correspond with you, to issue invoices, to assert any claims and to manage our customer data. The legal basis for processing your personal data as part of the ordering process is the fulfillment of the contract.
We mainly need your data to process and fulfill your order. We may also need the data in order to identify you as our customer, to correspond with you, to issue invoices, to assert any claims and to manage our customer data. The legal basis for processing your personal data as part of the ordering process is the fulfillment of the contract.
What information do we pass on to third parties and how is this data used?
Your data will be treated confidentially and will only be passed on to third parties within the scope of contract processing and if necessary. To process the delivery of your order, your name and address must be transmitted to the carrier.
Your data will be treated confidentially and will only be passed on to third parties within the scope of contract processing and if necessary. To process the delivery of your order, your name and address must be transmitted to the carrier.
Ticket sales are processed via the third-party provider. The payment and contact details you provide will be passed on to the carrier for the purpose of payment processing and dunning. The carrier is acting on our behalf and may not use the transmitted data for its own purposes.
7.8 Newsletter with success and reach measurement
You can subscribe to our newsletter via our website. The newsletter provides you with information on new articles, events and offers. We measure the success and reach of our newsletter.
What data do we process?
We collect the following data in particular in order to send the newsletter and measure its success and reach:
We collect the following data in particular in order to send the newsletter and measure its success and reach:
- IP address
- Contact information
- Date and time of registration
- Technical information such as browser, operating system or screen resolution
- Interactions with the newsletter
For what purpose do we use the data?
We use the data collected to send the newsletter, for verification and for the salutation. We store your data, in particular the IP address used at the time of registration and the date and time, to log the registration and to be able to detect misuse. This data is stored for as long as you are subscribed to the newsletter. We also use the IP address to determine your approximate location. We can use the information obtained from this to measure the relevance of our offers in different regions and segment advertising campaigns. The technical information is used to display the newsletter correctly on every device. The interactions, time and date are collected so that we can use this data to evaluate and optimize our marketing campaigns and offers. We can also use this data to determine how subscribers interact with our newsletter.
We use the data collected to send the newsletter, for verification and for the salutation. We store your data, in particular the IP address used at the time of registration and the date and time, to log the registration and to be able to detect misuse. This data is stored for as long as you are subscribed to the newsletter. We also use the IP address to determine your approximate location. We can use the information obtained from this to measure the relevance of our offers in different regions and segment advertising campaigns. The technical information is used to display the newsletter correctly on every device. The interactions, time and date are collected so that we can use this data to evaluate and optimize our marketing campaigns and offers. We can also use this data to determine how subscribers interact with our newsletter.
Who do we pass the data on to?
We pass on your data to service providers for the purpose of technical processing and measuring the success and reach of the newsletter. Some of these service providers have servers all over the world. It is therefore possible that the data collected may be transferred by our service providers throughout the world. Furthermore, our statements on data transfer apply (section 6.4).
We pass on your data to service providers for the purpose of technical processing and measuring the success and reach of the newsletter. Some of these service providers have servers all over the world. It is therefore possible that the data collected may be transferred by our service providers throughout the world. Furthermore, our statements on data transfer apply (section 6.4).
How can you prevent data processing?
You can unsubscribe from the newsletter at any time by confirming the unsubscribe link in an email you receive from us. Alternatively, you can unsubscribe by sending us an e-mail.
You can unsubscribe from the newsletter at any time by confirming the unsubscribe link in an email you receive from us. Alternatively, you can unsubscribe by sending us an e-mail.
7.9 Cookies
How do cookies work?
Our website uses cookies. Cookies are data records that are stored on the operating system of your device with the help of the browser when you visit our website. Cookies do not cause any damage to your computer and do not contain viruses.
Our website uses cookies. Cookies are data records that are stored on the operating system of your device with the help of the browser when you visit our website. Cookies do not cause any damage to your computer and do not contain viruses.
What information do we receive and how do we use it?
Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognize your browser on your next visit. This enables us to save certain settings (such as language settings or location information) so that you do not have to re-enter them when you visit the website again.
Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognize your browser on your next visit. This enables us to save certain settings (such as language settings or location information) so that you do not have to re-enter them when you visit the website again.
Why are we allowed to use cookies?
We use cookies so that we can make our website more user-friendly, effective and secure. The use of cookies and the processing of your data in this regard is based on our legitimate interests in the aforementioned purposes.
We use cookies so that we can make our website more user-friendly, effective and secure. The use of cookies and the processing of your data in this regard is based on our legitimate interests in the aforementioned purposes.
How can you prevent data collection via cookies?
The cookies are stored on your computer. You therefore have full control over the use of cookies. You can delete them completely or deactivate or restrict their transmission by changing the settings in your browser. If you deactivate cookies for our website, you may no longer be able to use all the functions of the website to their full extent.
The cookies are stored on your computer. You therefore have full control over the use of cookies. You can delete them completely or deactivate or restrict their transmission by changing the settings in your browser. If you deactivate cookies for our website, you may no longer be able to use all the functions of the website to their full extent.
7.10 Google Analytics
We use Google Analytics on our website, a service of the provider Google Ireland Ltd, Google Building Gordon House, Barrow St, Dublin 4, Ireland with headquarters at Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA, both together "Google".
What data do we process?
Google Analytics is an analysis service for websites to collect information about the use of the website. In particular, the following information may be collected:
- IP Address
- Technical information such as browser, operating system or screen resolution
- Interactions on the website
- Duration of the visit
- Time and date of the website visit
- Referrer URL
For what purpose do we process the data?
Your IP address is used to determine your approximate location. We can use the information obtained from this to measure the relevance of our offers in different regions. We also use the IP address to determine where website visitors have come to our website from. The technical information is processed so that the website can be displayed satisfactorily on every device. The interactions, duration, time and date are collected so that we can use this data to evaluate and optimize our marketing campaigns and offers. We can also use this data to determine how visitors interact with our website, i.e. which content is popular with which visitors. The referrer URL is processed for the purpose of measuring the effectiveness and analyzing various marketing channels.Who do we share the data with?
The transfer of data by us is governed by our statements on data transfer. As Google is a transnational company, your data may be transferred by Google to anywhere in the world. In particular, it may be transferred to Google's headquarters in the USA. A country in which the legislation does not guarantee adequate data protection.
How can you prevent your data from being processed?
You can prevent the processing of your data by not giving or withdrawing your consent to the use of Google Analytics.7.11 Google Maps
We integrate the following content from the following providers on our website: Location information via Google Maps.
How does the integration work?
Your IP address is stored for the purpose of using the Google Maps functions. This is usually transmitted to a Google server in the USA. We have no influence on this data transfer. For more information, see Google's privacy policy https://policies.google.com/privacy?hl=de.
Why are we allowed to include this content?
The use of Google Maps is in the interest of an appealing presentation of our online offers and to make it easy to find the places we have indicated on the website. This is also in our legitimate interests.
What information do you share with the providers?
If you are logged into a user account of a provider, you may enable this provider to assign your surfing behavior directly to your personal profile. We would like to point out that we have no knowledge of the specific content of the transmitted data or its use. If you do not want these providers to be able to associate your visit to our pages with your user account, please log out of your respective user account before using our website.7.12 Google Tag Manager
We use the Google Tag Manager on our website. This collects data about user behavior on our website and forwards it to our analysis tools. Google Tag Manager does not have access to the data, it only collects the data. As Google Tag Manager does not process any personal data per se, please refer to the information on the respective tracking services and the Google Tag Manager usage guidelines. Usage guidelines: https://www.google.com/intl/de/tagmanager/use-policy.html.
7.13 Google Ads
Google Ads (formerly Google AdWords) is an online advertising program from Google that enables companies and website operators to place ads in search results and on other Google platforms. These ads are used to attract visitors to the advertised website and target potential customers. Google Ads also allows users to select target audiences and specific keywords to target potential customers and increase conversion rates. Using Google Ads can increase the traffic volume of a website and help to increase a company's online visibility and sales.
7.14 Google Ads Conversion Tracking
Google Ads Conversion Tracking is used on a website to measure and optimize the effectiveness of Google Ads campaigns. It allows advertisers to track how many visitors come to their website through an ad and what actions they take on the page, such as making a purchase, subscribing to a newsletter or filling out a contact form. This enables detailed analysis of campaign performance and the ability to adjust ads and keywords to maximize conversions.
7.15 Auctions
The customer agrees to the collection, processing and use of their data for the purpose of conducting auctions and purchases.